{"id":214,"date":"2021-12-02T14:29:01","date_gmt":"2021-12-02T22:29:01","guid":{"rendered":"http:\/\/hr.uschrdivnet.wpengine.com\/?page_id=214"},"modified":"2025-11-11T15:12:14","modified_gmt":"2025-11-11T23:12:14","slug":"hr-departments","status":"publish","type":"page","link":"https:\/\/hr.usc.edu\/hr-departments\/","title":{"rendered":"HR Departments"},"content":{"rendered":"\n
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HR Departments<\/h1>\n<\/div><\/div>\n\n\n\n
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Client Services<\/a><\/h2>\n\n\n\n

Client Services is comprised of HR professionals who consult with leaders to provide members of the university assistance and collaborative solutions for various HR-related needs. They are strategic partners who liaise with all facets of human resources and the overall employee experience.  <\/p>\n<\/div>\n\n\n\n

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Employee and Labor Relations<\/a><\/h2>\n\n\n\n

Employee and Labor Relations cultivates a healthy work environment by engaging with university leaders and employees to ensure they have the tools to resolve concerns in a respectful, proactive, and supportive manner that serves the USC community and mission. This team also provides training on workplace laws, policies, and practices, analyzes data, and conducts fact-finding needed to resolve concerns.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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HR Information Systems<\/a><\/h2>\n\n\n\n

Human Resources Information Systems (HRIS) provides functional and technical support to HR systems such as Workday Human Capital Management (HCM) \u2013 for benefits and timekeeping \u2013 and TrojanLearn \u2013 USC\u2019s learning and development platform.<\/p>\n<\/div>\n\n\n\n

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HR Service Center<\/a><\/h2>\n\n\n\n

The HR Service Center (HRSC) is your first point of contact for benefits, time off, leave administration, and other HR-related inquiries, as well as help with Workday. This team of HR professionals provides accurate, prompt, and thorough help on all employment-related matters for faculty, staff, and student workers. Visit\u202fContact and support<\/a>\u202ffor more.  <\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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HR Strategy and Program Management<\/a><\/h2>\n\n\n\n

Consisting of project management experts and change management professionals, HR\u2019s Strategy and Program Management group is responsible for ensuring that all HR projects are aligned with the university\u2019s strategic initiatives and executed successfully. This department houses the HR Program Management Office (PMO), which supports project teams by making sure they have the proper resources, governance, processes, and reporting.<\/span><\/a><\/p>\n<\/div>\n\n\n\n

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Talent Management<\/a><\/h2>\n\n\n\n

Talent Management focuses on the attraction, development, engagement, and retention of employees. Along the USC career journey, this team provides ongoing development and meaningful experiences that allow our faculty and staff to thrive and in turn help the university grow and achieve its central mission.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Total Rewards<\/a><\/h2>\n\n\n\n

Through the combination of Compensation, USC Child care, and Benefits and Leave Administration, Total Rewards delivers competitive and equitable benefits to attract and grow a motivated workforce, prioritizing wellness and tailoring offerings to meet employees in their current stage of life.<\/p>\n<\/div>\n\n\n\n

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Workforce Analytics<\/a><\/h2>\n\n\n\n

Workforce Analytics collects, tracks, reports, and analyzes HR data requests for HR teams and leadership, helping to facilitate data-driven decisions.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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HR Departments Client Services Client Services is comprised of HR professionals who consult with leaders to provide members of the university assistance and collaborative solutions for various HR-related needs. They are strategic partners who liaise with all facets of human resources and the overall employee experience.   Employee and Labor Relations Employee and Labor Relations cultivates…<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/tpl-full-width.php","meta":{"inline_featured_image":false,"_uag_custom_page_level_css":"","advgb_blocks_editor_width":"","advgb_blocks_columns_visual_guide":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-214","page","type-page","status-publish","hentry"],"featured_image_src":null,"featured_image_src_square":null,"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"rss_plus":false,"1536x1536":false,"2048x2048":false,"single-post-image":false,"gb-block-post-grid-landscape":false,"gb-block-post-grid-square":false},"uagb_author_info":{"display_name":"Candice Lawson","author_link":"https:\/\/hr.usc.edu\/author\/lawsonc\/"},"uagb_comment_info":0,"uagb_excerpt":"HR Departments Client Services Client Services is comprised of HR professionals who consult with leaders to provide members of the university assistance and collaborative solutions for various HR-related needs. They are strategic partners who liaise with all facets of human resources and the overall employee experience.   Employee and Labor Relations Employee and Labor Relations cultivates…","coauthors":[],"author_meta":{"author_link":"https:\/\/hr.usc.edu\/author\/lawsonc\/","display_name":"Candice Lawson"},"relative_dates":{"created":"Posted 5 years ago","modified":"Updated 7 months ago"},"absolute_dates":{"created":"Posted on December 2, 2021","modified":"Updated on November 11, 2025"},"absolute_dates_time":{"created":"Posted on December 2, 2021 2:29 pm","modified":"Updated on November 11, 2025 3:12 pm"},"featured_img_caption":"","featured_img":false,"series_order":"","_links":{"self":[{"href":"https:\/\/hr.usc.edu\/wp-json\/wp\/v2\/pages\/214","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hr.usc.edu\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hr.usc.edu\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hr.usc.edu\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/hr.usc.edu\/wp-json\/wp\/v2\/comments?post=214"}],"version-history":[{"count":0,"href":"https:\/\/hr.usc.edu\/wp-json\/wp\/v2\/pages\/214\/revisions"}],"wp:attachment":[{"href":"https:\/\/hr.usc.edu\/wp-json\/wp\/v2\/media?parent=214"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}