Service Centers for Schools

Contact Center	Contact Information
Closed School Contacts ^{Questions about school closure, unresolved discharge issues, and closed school student services.}	Click on “More” for detailed contact information.
FSA Partner and School Relations Center ^{For questions related to the Common Origination and Disbursement (COD) System, the Campus-Based programs, FSA Partner Connect Portal, Iraq and Afghanistan Service Grant, Pell Grant, TEACH Grant, and Direct Loan processing.}	FSA Partner and School Relations Center: 1-800-848-0978 Click on “More” for detailed contact information.
FPS Help Desk and TFA/AIMS Support Center ^{For questions related to the FAFSA Processing System (FPS), Central Processing System (CPS), the Student Aid Internet Gateway (SAIG), web products such as FAFSA Partner Portal and FAA Access to CPS Online, and assistance with software products such as EDconnect and EDExpress. Questions related to Two Factor Authentication (TFA) tokens may also be directed here.}	Phone: 800-330-5947 Click on “More” for detailed contact information.
Default Resolution Group ^{For questions related to defaulted loan assignments and Pell Grant Overpayments.}	Phone: 903-259-3877 Click on “More” for detailed contact information.
eZ Audit ^{Questions about financial statements and compliance audits through the web.}	Phone: 877-263-0780 Email: fsaezaudit@ed.gov Website: ezaudit.ed.gov
Foreign School Contacts ^{For questions related to Direct Loan Setup actions and Direct Loan Processing for foreign schools.}	Authorized personnel at eligible schools located outside the United States (commonly referred to as foreign schools) use functionality within the U.S. Department of Education’s (the Department’s) Common Origination and Disbursement (COD) System to process William D. Ford Federal Direct Loan (Direct Loan) Program loans for eligible U.S. students who attend their schools. Before a foreign school may begin participating in the Direct Loan Program, it must request COD System and website access, and complete funding related actions. For detailed information about the Direct Loan Setup actions for foreign schools, go to the Foreign School Information page. If you have questions or need assistance with COD System processing, contact the COD School Relations Center at 800-848-0978.
Health Education Assistance Loan (HEAL) Program for Lenders and Lender Servicers ^{For questions related to the Health Education Assistance Loan (HEAL) Program.}	Phone: Click on “More” for detailed contact information.
Loan Consolidation for Loan Holders and Servicers ^{For questions related to the Direct Consolidation Loan application process.}	Phone: Click on “More” for detailed contact information.
National Student Loan Data System (NSLDS®) ^{For questions related to NSLDS functions such as student eligibility, overpayments, loan history, and enrollment reporting.}	Phone: 1-800-999-8219 Email: nslds@ed.gov Click on "More" for detailed contact information.
Total and Permanent Disability Discharge and Veterans Disability Discharge ^{For questions related to the disability discharge process.}	Phone: 888-303-7818 Click on “More” for detailed contact information.
U.S. Department of Education Business Support Services Help Desk ^{For questions related to G6, the Department of Education's electronic system for grants management and payments.}	Phone: 1-888-336-8930 (no cost per call) TDD: 1-800-877-8339 (no cost per call) Email: obssed@servicenowservices.com Website: https://g6.ed.gov Office Hours: 8 a.m.-6 p.m. Eastern time (ET), Monday through Friday