Amdocs Network Workflow Management
Enable operational services for mobile network rollouts involving multiple teams and scopes of work.
Enable operational services for mobile network rollouts involving multiple teams and scopes of work.
Network Workflow Management
Enable operational services for mobile network rollouts involving multiple teams and scopes of work.
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Optimize and automate network services
When it comes to the multi-faceted network – comprising multiple vendors and technologies – Amdocs Network Workflow Management is the industry’s most agile and robust process management platform: from streamlining organizational procedures to empowering users, to monitoring the most complex business processes,
Our platform enables you to overcome the most difficult of network challenges. Monitoring of network rollout E2E processes spans the entire spectrum from design, integration and optimization to accepting and tracking human tasks, performing millions of automated checks and detecting anomalies.
As communication service provider, fulfilling requirements and milestones can be quite challenging with today's progress of information and communications technologies. Unfortunately, many companies use ineffective business methods, multiple platforms, manual tracking of multiple operations leading to larger costs with poor services and lack of synced processes. But can you imagine a solution that keeps teams and data on the same page, predict network issues and optimize your organizational procedures? Of course, Amdocs Tech Insights. Amdocs Tech Insights is a cloud based process management and automation system, accelerating the digital transformation of any organization business flow. With TechInsights, wrote manual work and process complexities transformed into a centralized, automated workflow, aligned with everyone. Real time availability of information and advanced analytics save valuable time and resources while allowing you prioritize tasks more effectively. And if you're wondering, yes, with Tech you can easily integrate data from external sources and custom configure the project specifically around your core business needs. At Tech Insights, you can build a project very easily and start working in five basic steps. Create a process dynamic workflow with automations and conditions. Build dynamic cards to store information and tasks for each job. Set up working teams and roles providing them access to different level of information. Define personalized notifications through a variety of channels. Create technical and performance reports according to your needs. Now you are ready to build your own project. For more information or a demo, reach out to us and we are more than happy to assist.
Amdocs Network Workflow Management (formerly TechInsights)
Benefits
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Data integrity and visibility
Enables real-time information sharing and team collaboration via notifications and custom user reports; advanced embedded analytics enables stakeholders to improve existing procedures
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Increases productivity and team collaboration via an ‘all-in-one’ approach
Single point of control tracks operational business processes and oversees tasks executed by teams or automation, while enabling communication with third-party applications that fetch/update the data
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Remote access for project management and monitoring
Mobile app works in conjunction with web portal for seamless field & data synchronization
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Embraces business agility
Robotic Process Automation (RPA), ML and AI automations empower smooth transition from human tasks to zero-touch automation, thereby reducing cost and promoting differentiation
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Automation made easy
Low or no-code platform functionalities enable operations teams to incorporate automation scripts into workflows
Insights
Case study: A leading North America tier-1 operator improves operational efficiency
Amdocs' platform used to overcome the most difficult of network challenges performing millions of automated checks and detecting anomalies.
Blog: Making the move to ‘zero-touch’ service and network operations
End-to-end network and service orchestration and automation are essential if telcos are to realize the full potential of their networks and thrive in an increasingly competitive marketplace.
Blog: How Robotic Process Automation helps ensure business continuity in the age of COVID-19
Robotic Process Automation can be an important strategy for maintaining service levels as more employees must start working from home.
Interactive visual features overview: Amdocs Network Workflow Management mobile app
Amdocs Network Workflow Management mobile app works in conjunction with the web portal to provide a wireless and seamless method of field and data synchronization to all operation teams.