Real-time charging system

Amdocs Matrixx Charging

Amdocs Matrixx Charging, part of the broad Amdocs Charging Portfolio, is a cloud native, real-time charging and monetization engine designed for advanced consumption-based business models, driven by opportunities including: 5G/6G, Network as a Service, APIs and the latest in AI.

Your Engine for
Modern Monetization

Amdocs Matrixx Charging enables service providers to rapidly respond to evolving market demands and experiment with new pricing and business models through a click-not-code, real-time charging and monetization platform. Designed to enhance development-heavy legacy charging environments, Amdocs Matrixx Charging delivers complete, real-time transparency across usage, charges, and balances to both your customers and to your operations. Built on a high performance, cloud native architecture, Amdocs Matrixx Charging provides telco-grade scale with a cost-effective infrastructure footprint, enabling the monetization of traditional telecom services alongside emerging digital, enterprise, and non-telecom offerings.

Amdocs Matrixx Charging Telefonica Germany Case Study

Benefits

  • Enhanced customer experiences

    Deliver transparent, consistent, and immediate information across every channel, improving customer trust and engagement through real-time access to services, usage, and balances.

  • Reduced cost to serve customers

    Reduce operational costs by giving customers real-time visibility and control over usage and charges, significantly lowering billing-related inquiries, disputes, and bad debt.

  • Enable real-time personalization

    Use real-time monetization data to enable personalized offers and experiences, increasing engagement, retention, and lifetime value across consumer and enterprise customers.

  • Monetize new services

    Rapidly design, launch, and monetize new digital, enterprise, and network-based services without complex IT projects, enabling continuous innovation at market speed.

  • Simplified and efficient operations

    Simplify revenue operations by unifying charging and monetization processes, reducing system sprawl while improving agility, automation, and operational efficiency.

  • Expand business models

    Support consumer, enterprise, and wholesale business models on a single charging platform, enabling faster onboarding, new lines of business, and flexible monetization across diverse customer segments.

Analyst Consensus

Appledore Research on the Amdocs Acquisition of MATRIXX Software

In this research note, Appledore Research analyzes Amdocs’s December 2025 acquisition of MATRIXX Software and what it signals for the future of real time charging and monetization.

Access Research

Charging Ahead: A Survey of Evolving Monetization Requirements

This industry survey gathered the views of executives and decision makers from global operators (operations on more than one continent), regional operators (operations in more than one country), national operators, and Mobile Virtual Network Operators (MVNOs).

Access Report

Identifying bottlenecks in charging for next-generation networks

Find out how CSPs view their progress with charging capabilities for new services and how they intend to handle charging for service diversity.

Access Report

Customer References

Telefónica Germany/O2
quote
“With the combination of MATRIXX Software and Google Cloud, we offer our B2B customers a tremendously secure and maximally configurable billing system on a massively scalable public cloud platform.”
Mallik Rao
Mallik Rao CTIO, Telefónica Germany/O2
Swisscom
quote
“Over the past nine years, we've seen firsthand the value that MATRIXX can deliver…We chose to extend our relationship with MATRIXX because they are ahead of the curve in their work with hyperscalers, and we are confident that MATRIXX is a trustworthy partner for our strategic and secure journey to cloud.”
Philip Achermann
Philip Achermann Head of Billing, Swisscom
Orange Poland
quote
“MATRIXX is the nuclear reactor at the core of our Digital Operator Platform. It’s not just a billing engine; it’s the heart and soul of DOP, powering every customer interaction in real-time. With MATRIXX, we can deliver instant, interactive experiences that set us apart in the market.”
Bertrand Grèzes-Besset
Bertrand Grèzes-Besset CIO, Orange Poland
WINDTRE
quote
“MATRIXX has been instrumental in helping us deliver on the promise of our Very Mobile Brand. Their platform has allowed us to simplify operations, accelerate innovation and provide our customers with a truly digital experience.”
Carlo Melis
Carlo Melis CTO, WINDTRE

Case Studies

Hutchison Telecom Hong Kong Reinforces Leading Market Position

Hutchison Telecommunications Hong Kong (HTHK) is at the forefront of providing advanced mobile telecom services and 5G solutions in one of the most competitive and dynamic markets in the world.

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How the Flex Brand Paved the Way for Orange Poland’s Digital Transformation

Orange Poland’s Flex brand redefined the mobile experience in Poland with a fully digital, app-based experience that ensured flexibility, transparency and customer control are at the forefront of all delivered functionality.

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How One New Zealand Transformed the Wholesale Landscape

One New Zealand serves the MVNO market with a platform that enables brands to create segment-specific value-based offers or to bundle mobile services alongside their traditional product portfolios.

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Press Releases

OXIO and MATRIXX Software Partner to Unlock the Value of Global Networks

OXIO to deploy MATRIXX digital monetization as part of its Telecom-as-a-Service solution as it scales business globally

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Telenor Nordics Selects MATRIXX Software as Strategic Monetization Solution

Telenor drives standardization across Nordic markets by deploying MATRIXX for converged rating and charging

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MATRIXX Software Selected by TELUS to Enable the Next-Generation of 5G Services

MATRIXX enables TELUS’ world-leading network to quickly deliver the transformative innovations and services necessary to meet the ever-changing needs of customers

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