Amdocs Matrixx Charging
Amdocs Matrixx Charging, part of the broad Amdocs Charging Portfolio, is a cloud native, real-time charging and monetization engine designed for advanced consumption-based business models, driven by opportunities including: 5G/6G, Network as a Service, APIs and the latest in AI.
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Your Engine for Modern Monetization
Amdocs Matrixx Charging enables service providers to rapidly respond to evolving market demands and experiment with new pricing and business models through a click-not-code, real-time charging and monetization platform. Designed to enhance development-heavy legacy charging environments, Amdocs Matrixx Charging delivers complete, real-time transparency across usage, charges, and balances to both your customers and to your operations. Built on a high performance, cloud native architecture, Amdocs Matrixx Charging provides telco-grade scale with a cost-effective infrastructure footprint, enabling the monetization of traditional telecom services alongside emerging digital, enterprise, and non-telecom offerings.
In Telefonica Germany, we have at the moment two charging systems, one for prepaid, one for postpaid, and we did not had any charging system for 5GSA. And this was the reason why we started an RFQ to have one unique platform which supports 5GSA prepaid and postpaid in one platform. One reason is to go to public cloud. For us it was very important to have a really cloud native charging solution. It should be also very flexible. So the flexibility of the Matrixx platform is extremely good. It was also selected by my team, Vista Experts, that it helps Telefonica to go forward with this one charging system. Everyone knows charging system is the platform in the middle. It's fifty percent in networks, fifty percent in IT, so we have to take care about all the interfaces. Because we are much faster in a public cloud, the team has to really change how they interact with each other. This is extremely important to know because then you will be much more faster in the future. There have been a couple of lessons that we have learned because we I think we are one of the first operators that started in the public cloud in Europe. So the first lesson we learned is that encryption and security is very important, which basically meant we needed to introduce lots of new capabilities on the charging platform and on the cloud systems. And at the beginning it was very challenging, but we overcame all these issues. I would think that's two areas that we're investing in. The first one is AI. And especially on the trialing platform, we're looking basically for error processing capabilities, yeah, that basically allows us to detect anomalies earlier or errors earlier. And the other one, I think, is evolving on the charging aspects of 5G SA because there are lots of new capabilities that can attract a business customer, for example. So for us and for me, it's very important to have a very short time to market. This means we want to deliver very fast products, new functionalities. This is possible with Matrix. As example, in the past, we need one week per site to upgrade for a charging system. Now with Matrix and with the CSCT pipeline and the new way of working, we need one night. Amazing.
Amdocs Matrixx Charging Telefonica Germany Case Study
Benefits
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Enhanced customer experiences
Deliver transparent, consistent, and immediate information across every channel, improving customer trust and engagement through real-time access to services, usage, and balances.
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Reduced cost to serve customers
Reduce operational costs by giving customers real-time visibility and control over usage and charges, significantly lowering billing-related inquiries, disputes, and bad debt.
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Enable real-time personalization
Use real-time monetization data to enable personalized offers and experiences, increasing engagement, retention, and lifetime value across consumer and enterprise customers.
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Monetize new services
Rapidly design, launch, and monetize new digital, enterprise, and network-based services without complex IT projects, enabling continuous innovation at market speed.
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Simplified and efficient operations
Simplify revenue operations by unifying charging and monetization processes, reducing system sprawl while improving agility, automation, and operational efficiency.
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Expand business models
Support consumer, enterprise, and wholesale business models on a single charging platform, enabling faster onboarding, new lines of business, and flexible monetization across diverse customer segments.
Analyst Consensus
Appledore Research on the Amdocs Acquisition of MATRIXX Software
In this research note, Appledore Research analyzes Amdocs’s December 2025 acquisition of MATRIXX Software and what it signals for the future of real time charging and monetization.
Charging Ahead: A Survey of Evolving Monetization Requirements
This industry survey gathered the views of executives and decision makers from global operators (operations on more than one continent), regional operators (operations in more than one country), national operators, and Mobile Virtual Network Operators (MVNOs).
Identifying bottlenecks in charging for next-generation networks
Find out how CSPs view their progress with charging capabilities for new services and how they intend to handle charging for service diversity.
Customer References
Case Studies
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How One New Zealand Transformed the Wholesale Landscape
One New Zealand serves the MVNO market with a platform that enables brands to create segment-specific value-based offers or to bundle mobile services alongside their traditional product portfolios.
Press Releases
OXIO and MATRIXX Software Partner to Unlock the Value of Global Networks
OXIO to deploy MATRIXX digital monetization as part of its Telecom-as-a-Service solution as it scales business globally
Telenor Nordics Selects MATRIXX Software as Strategic Monetization Solution
Telenor drives standardization across Nordic markets by deploying MATRIXX for converged rating and charging
MATRIXX Software Selected by TELUS to Enable the Next-Generation of 5G Services
MATRIXX enables TELUS’ world-leading network to quickly deliver the transformative innovations and services necessary to meet the ever-changing needs of customers
Related insights
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